Why Hire an Auto Broker: Mandy’s Success Story
When people first hear about auto brokers, they often wonder—is it really worth it? Today, I want to share the story of one of my recent clients, Mandy, who discovered firsthand how much time, money, and stress an auto broker can save.
The Dealership Dilemma
Mandy had her eye on a Kia hybrid. Excited to start the process, she reached out to the only Kia dealership in the state that had one available. She just wanted to know what the numbers would look like, but the dealership told her she’d have to come in before they would give her any information.
She was skeptical about hiring an auto broker. Instead, she thought, maybe I can just have Joe check my numbers to make sure I’m not getting ripped off. I explained that I’d be happy to review any deal she received, but I also let her know that I could add the most value if she hired me for the full process.
She wasn’t ready to commit yet. Mandy told me she had an appointment at the dealership the next day and would get back to me afterward.
A Cringeworthy Experience
After the test drive, Mandy finally got to see some numbers—but the experience was far from pleasant. The dealership wouldn’t let her take the paper offer home, the pricing was well above sticker, and the whole negotiation left her feeling uncomfortable.
She called me afterward, anxious and frustrated. “This is the only dealership with the Kia hybrid in the state,” she said, “but the process feels terrible. Can you help?”
A Better Way Forward
That’s when I reminded Mandy of one of the biggest benefits of working with me: I don’t just work with one make or one store. I have access to all makes and models across Colorado and beyond.
I took the time to understand what she liked about the Kia hybrid—fuel efficiency, technology features, and a modern feel—and then suggested a few carefully chosen alternatives that fit her needs and budget.
This time, Mandy was ready to sign on for the full broker package.
Finding the Perfect Match
Over the course of three short phone calls and a handful of emails, we found the perfect car for Mandy. I walked her through the lease offer line by line, explained every detail, and made sure she understood exactly what she was signing. That transparency helped ease all the anxiety the dealership had caused.
We finalized the deal the very next day—and instead of spending hours under fluorescent lights at a dealership, we met at a local coffee shop to close everything out.
The Result
Mandy drove away thrilled—not just with her new car, but with the process itself. She saved:
Time – no long dealership visits, just a few calls and emails.
Money – no overpriced “market adjustments,” just fair, transparent pricing.
Frustration – no pressure, no games, no “let me talk to my manager.”
As she put it, I became her “car guy for life.”
The Takeaway
Mandy’s story is just one example of why hiring an auto broker makes sense. Whether you’re after a specific vehicle, exploring alternatives, or just want someone on your side to make sure you’re getting the best deal, working with a broker means:
Access to all makes and models (not just what one dealer has in stock)
Upfront, transparent pricing
Time saved (no wasted Saturdays at the dealership)
Peace of mind knowing every number has been checked by a professional
If you’re in the market for a new car and don’t want to deal with the stress Mandy went through, reach out—I’d love to make your next purchase just as smooth and successful.
Joe Scandaliato
Auto Broker Colorado
Parker, Colorado
August 26th 2025